Terms & Conditions of bookings at Summit Views Accommodation:
Payment of Deposit or Full amount for Summit Views Accommodation indicates
acceptance of these Terms & Conditions
Payment & Cancellation Policy:
If more than 30 days notice is given, or the confirmation has been received for less than 2 days, then rescheduling or cancellation of booking is permitted.
Note: A $20 processing fee will be charged:
Rescheduling of a booking within 30 days is strictly subject to rebooking
and will also incur a $20 processing fee, if rebooked.
Cancellations within 30 days of arrival that has been confirmed for more
than 2 days require full payment, unless the property can be rebooked. If
rebooked, the refund will incur a (15%) percent fee, based on the overall
amount of the reservation.
Reservation balance will be charged to your credit card 24 hrs prior to
arrival unless otherwise arranged
By making payment, you have an exclusive licence to occupy the property
for the days specified (but not possession).
No Smoking/Damage-Loss/Cleaning/Policy:
Smoking is not permitted inside the apartments, even if you have the doors
open
A charge of $500 to remove smell from furniture upholstery, drapes,
carpets and rugs etc, will be charged to your credit card on departure day
if detected.
While we do not charge for minor accidental damage or normal wear and
tear, the total cost to replace, repair damage or loss in the apartment,
building or gardens will be charged to your credit card accordingly;
including such items as towelling bleached/dyed/marked by health & beauty
care products.
Standard cleaning services on your departure day are included in the
tariff.
Guests are expected to leave the apartment in a neat and tidy state
without the need for excessive cleaning.
You are responsible for all cleaning charges in the event that the
property is left in a state that requires more than standard cleaning.
For security reasons, lost key/tag in Apartment 2 will be charged at the
replacement cost of a new lock mechanism.
Check In & Check Out:
We can only advise of times outside our usual arrival & departure on the
day, as it is dependent on other bookings.
In House Rules:
The number of guests staying is restricted to the couple indicated on the
confirmation notification or online booking and in the event that other
non authorized guests are found to stay at the property we have the right
to terminate the booking without refund.
Guests are expected to behave in a manner that does not cause disruption
to others staying at the property or to neighbouring properties and the
noise level must not be audible from neighbouring properties from10pm to
8am. We reserve the right to remove guests who do not comply and no
refunds or alternative accommodation will be given or provided.
Summit Views is not liable for loss to you for any personal belongings
while you are in the property. If personal items are left behind please
send a reply paid envelope/package in order for us to return the items.
The use of candles is strictly prohibited, unless they are in a semi
sealed container specifically designed for candle use.
Complaints:
If you have any concerns please call us immediately so that we can attend
to such matters.
The place of law is Victoria and the courts of Victoria have exclusive
jurisdiction.
